Sponsored by East Anglian Daily Times
In the Medium Business category, the judges were looking for an established business able to demonstrate allround strength.
The award was open to any business from any sector which has an annual turnover of at least £1million and up to £5million.
Entries were expected to address the following criteria:
Figures: accounts showing the level of turnover required to be eligible for the award, growth in sales/profitability over the last three years and which area or market this has come from.
People: evidence of best practice in HR and recruitment and a commitment to staff training and development.
Customer Service: evidence of an effective strategy for delivering a high standard of customer care.
Corporate Social Responsibility: details of CSR strategies, such as care for the environment, involvement in the local community and support for charities.
The judges also considered areas such as leadership, branding and innovation.
Beckett Investment Management Group
Beckett has been supporting clients in the construction of sound financial plans for their families and businesses for nearly 30 years.
It strives to educate clients about the complex world of financial services through an innovative use of animated videos.
Its focus is on building the best team possible and it has an award-winning employee engagement programme that has helped produce client satisfaction levels that lead the industry.
The judges said: “In a very tough market Beckett’s have seen tremendous growth of 30% in each of the last three years. This impressive performance has been achieved through engagement, client focus and innovation. Engagement with staff is achieved through an employee engagement programme which ensures the whole team is committed to its goals and values and motivated to contribute to its success.
“More than 90% of Beckett’s new business comes from referrals demonstrating that Client Focus really works. This impressive number is complemented by an innovative way of explaining the complexities of financial services through graphics and video “ that is available to clients but also the wider world via You Tube so attracting younger audiences too.”
With more than 50 years of industry practice, Omega Ingredients specialises in creating cutting-edge, award-winning natural flavours for the food and beverage trade. In a world where science and art meet, it achieves the highest rating in international food safety and consistently stretches the boundaries of modern flavour creation including development of Natural Nut Free Nut Flavour for breakfast cereals and ΩmegaSweet Natural Flavour to aid sugar reduction in beverages.
The judges said: “Omega Ingredients is a company going places with significant growth year-on-year. One of the leading UK producers of flavours and fragrances, it is an approved supplier to several blue-chip food manufacturers with an impressive UK, European and global customer base. It is currently breaking into the US market.
Staff engagement is key to Omega, demonstrated by its in-depth development programme and attention to detail with an effective appraisal programme.”
Smart Garden Offices
Smart Garden Offices is the UK’s leading manufacturer of garden rooms and studios. From a two-acre factory and showroom complex in Thurston, near Bury St Edmunds, Smart, launched in 2006, installs buildings across the country.
Its five ranges are loved by many hundreds of happy customers across the nation. The company employees more than 50 people from East Anglia and has continued to experience huge growth into 2017.
The judges said: “Launched 11 years ago the business has become the market leader, installing more than 1,400 units, and is growing by 40% each year. We were impressed with its attention to customer detail with every garden office made to individual needs working from a range of options. It was very clear the 55 staff members were engaged and committed to the cause whilst Smart Garden Offices also has a strong commitment to training carpentry apprentices. Innovation is key to the business, demonstrated by the recent launch of two further models and the Zedbox, a new concept targeting two new markets. Smart Garden Offices is a strong supporter of the local Suffolk economy, sourcing the majority of its raw materials from Suffolk suppliers ensuring that all meet house building grades and are environmentally sound.”